Just as customers and their projects can vary, so do our solutions and project implementations. Indeed, that's the only way to conduct projects properly and precisely while maximizing customer satisfaction. That's not to say there aren't defined job processes that ensure the project is finished in time and on budget.

Right after our first customer meeting, we tackle the uppermost item on the agenda: exploring the current situation, researching industries and/or products when doing redesigns and page additions and checking for additional requirements. With larger projects, reality bytes will often conduct a workshop to define the project objective given the media's capabilities.

This phase produces some initial solution ideas captured in a high-level  concept. Suggestions can be made for possible functional specifications.

The next step never varies, whether the project is for the internet, intranet, extranet, DVD, CD-ROM, with or without a content management system: We evaluate all the data from the first phase and develop a detailed concept of all project components. At the same time, we define and prepare online media and marketing activities.
This is a perfect time to prepare a functional specification so the project can be implemented at arm's length with the right partners and the customer's IT department.

Alongside the technical structure, you have to pay close attention to communicational and strategic aspects. When reality bytes engineers a communication concept, it delivers a creative, targeted design of the online platform or disc along with user-friendly structures. All the while strictly following all applicable corporate design policies.

The screen/interface design – often created at the same time as the functional design  – gives rise to the finished pages and Flash environments. If the project calls for a content management system, your page templates are designed by highly trained and experienced experts.

Other project phases are completed simultaneously to enhance productivity: While the Creativity department refines the screen design, the Technology people are already developing the underlying modules, database designs, applications or system interfaces. It doesn't matter if you want to move your business processes onto the internet, or want to close online deals quickly with consulting modules. Our departments work closely together to produce programming solutions tailored exactly to your needs.

The website or disk framework is rock-solid, the programs are running smoothly. Now content needs to add life to the mix. reality bytes can even provide pictures, illustrations and text if the customer doesn't have any content yet.

Before the project is handed over to the customer or put online, it runs through a gauntlet of quality assurance processes. reality bytes removes display artifacts as well as textual and technical errors that have slipped under the radar.

We don't put up our feet once the website goes online. Instead, this time is used for follow-up work: Documentation is completed and page content is updated daily if agreed. The pages can be enhanced and expanded as the customer's needs change.

If the customer has content, asset or knowledge management systems or e-business modules in place, we provide effective project-specific training so the employees can use the software packages on their own. Even after launching an online project, reality bytes remains the go-to contact for all present and future website matters and online communication needs.

» It's impossible to capture every nuance of how we work in a brief description. Workflows may vary from project to project, since our solutions are as specific as our customers' requirements are. However, we would be happy to show you in a presentation how we can ensure the quality of your project. Just ask us about it.